SAY CREATIVE Frequently Asked Questions

Question 1

How does the process start?

Accepted Answer

We first discuss your needs, target audience and expectations in a short conversation. We then send a clear proposal covering scope, delivery time and price.

Question 2

Who will I be in contact with throughout the project?

Accepted Answer

The whole process is run by founder Hüseyin Buğra Say. There's no middleman; your requests are conveyed and answered directly.

Question 3

Do I get revisions?

Accepted Answer

Yes. Design and content revisions are made within the scope stated in the proposal. Requests outside the scope are evaluated separately.

Question 4

How does payment work?

Accepted Answer

We usually proceed with an upfront payment at the start of the project and the remaining balance before launch. Details are shared in writing in the proposal.

Question 5

How long does it take for a website to be ready?

Accepted Answer

Showcase websites are generally completed sooner, while e-commerce projects and those requiring a custom panel take longer. An estimated timeline is shared once the scope is clear.

Question 6

Will the site be mobile-friendly and fast?

Accepted Answer

All projects are designed mobile-first; image optimisation and page speed work are carried out as standard.

Question 7

Can I update the content myself?

Accepted Answer

A custom admin panel can be prepared on request, through which you can manage text, images, products and prices.

Question 8

Are domain and hosting included?

Accepted Answer

We provide support in setting up your domain and hosting. The annual fees for these services belong to the provider and are stated separately in the proposal.

Question 9

Can you redesign my existing website?

Accepted Answer

Yes. We review your existing site and clearly tell you whether a redesign or a build from scratch is the better approach.

Question 10

Is the ad budget the same as the management fee?

Accepted Answer

No. The ad budget is paid directly to Google or Meta; the management fee covers the setup, optimisation and reporting service.

Question 11

When do SEO results start to show?

Accepted Answer

SEO is a lasting but time-consuming process. Technical fixes can have a quick impact, while ranking improvements generally become noticeable within a few months. No one can guarantee exact rankings.

Question 12

What is GEO?

Accepted Answer

It's the content and structured data work done so that AI-powered search engines and assistants can correctly understand and recommend your content.

Question 13

Do you provide reporting?

Accepted Answer

Yes. For advertising and SEO services, we share clear, straightforward performance reports on a periodic basis.

Question 14

How many alternatives do you present for logo design?

Accepted Answer

Following the brand analysis, multiple directions are presented; the chosen direction is then refined and revised.

Question 15

Can I get print-ready files?

Accepted Answer

Yes. Vector and print-ready file formats are provided upon delivery.

Question 16

Do you also design social media content?

Accepted Answer

Yes. Posts, stories and campaign visuals are prepared to match your brand identity.

Frequently Asked Questions

Working Process

Website and E-Commerce

Advertising, SEO and GEO

Design and Corporate Identity

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